At NTS Home Appliances Repair, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our services, including our website.

1. Information We Collect

We may collect and process the following types of personal information:

• Contact Information: Name, address, email address, phone number.
• Service Information: Details about the appliances you need to be repaired, including brand, model, and issue description.
• Transaction Information: Payment details, billing address, and any other information necessary to complete a service transaction.
• Website Usage Information: Information about how you use our website, including IP address, browser type, pages visited, and cookies.

2. How We Use Your Information

We use your personal information for the following purposes:

• Service Provision: To schedule and provide repair services for your appliances.
• Customer Support: To communicate with you and respond to your inquiries.
• Transaction Processing: To process payments and manage billing.
• Improvement of Services: To understand how our services are used and to improve our offerings.
• Marketing: To send you promotional materials and updates about our services, if you have opted in to receive such communications.
• Legal Compliance: To comply with legal obligations and protect our legal rights.

3. How We Share Your Information

We may share your personal information with:

• Service Providers: Third-party vendors who help us provide our services, such as payment processors and IT support.
• Legal Authorities: When required by law or necessary to protect our legal rights.
• Business Transfers: In the event of a merger, acquisition, or sale of our business assets, your personal information may be transferred to the new owner.

4. Security of Your Information

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, and destruction.

5. Your Rights

You have the following rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can request that we correct any inaccurate or incomplete information.
• Deletion: You can request that we delete your personal information, subject to certain legal restrictions.
• Objection: You can object to the processing of your personal information for direct marketing purposes.
• Restriction: You can request that we restrict the processing of your personal information in certain circumstances.

6. Cookies

Our website uses cookies to enhance your browsing experience and collect information about how you use our site. For more details, please refer to our Cookies Policy.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page and encourage you to review this policy periodically.

8. Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at:

NTS Home Appliances Repair
Dubai, UAE
Email: nts.repairdubai@gmail.com
Phone: 0521 616545